Who we are

The website address is: https://ffshop.gr.

Comments

When visitors leave comments on the site, we collect the data that appears on the comment form as well as the visitor’s IP address and browser user string to help detect spam.

An anonymized string generated from your email address (also called a “hash”) may be provided to Gravatar to see if you use it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public within the context of your comment.

Multimedia

If you upload images to the site, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images on the site.

Cookies

If you leave a comment on our site, you can choose to have your name, email address and website saved in cookies. These are for your convenience so that you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to the site, we will create a temporary cookie to determine if your browser accepts cookies. The cookie does not contain any personal information and will be deleted once you close your browser.

When you log in, we will also create several cookies to store your login information and screen options. Login cookies last for two days and screen options cookies last for one year. If you select “Remember me”, your login will remain for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or post an article, an additional cookie will be stored in your browser. This cookie does not include any personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor visited the other website.

These sites may collect data about you, use cookies, incorporate additional third-party tracking, and track your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site.

Who we share your data with

If you have requested a password reset, your IP address will be included in the reset email.

How long we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can automatically identify and approve subsequent comments, rather than keeping them in a moderation queue.

For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (except that they can change their username). The administrators of this website may also view and edit this information.

What rights you have to your data

If you have an account on this website or have left comments, you can request to receive an extracted record of the personal data we hold about you, including any data you have provided to us. You can also request that we delete the personal data we hold about you. This does not include data that we are required to keep for administrative, legal or security reasons.

Where your data will be sent

Visitor comments may be checked through an automated spam system.

We collect information about you during the process of completing an order in our store.

What we collect and store

As you visit our site, we will track:

The products you have seen: we will use this to show, for example, products you have recently seen
Location, IP address and browser type: we will use this for purposes such as calculating VAT and shipping costs
Shipping address: we will ask you to enter this address so that we can, for example, estimate shipping costs before you place an order and also to send you the order!

We will also use cookies to track the contents of your shopping cart while you are browsing our website.

When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment information, and optional account information such as username and password. We will use this information for purposes such as:

To send you information about your account and your order
To send you information about your order, your account and your order, and to send you information about your account and your order.
To process payments and prevent fraud
Setting up your account for our store
Meeting any legal obligations we have, such as calculating taxes
Improving our store offers
Sending you promotional emails, if you choose to receive them

If you make an account, we will store your name, address, email and phone number, which will be used for future orders.

Generally we store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obliged to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes name, email address and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide to us. For example, both platform administrators and store managers have access:

Order details such as what was purchased, when it was purchased and where it should be sent, also
Customer information such as name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process returns, and support you.

What we share with third parties

We share information with third parties that help us provide shipping and storage services for your orders; for example –

Payments

We accept payments through PayPal. When processing payments, some of your data will be transferred to PayPal, including information needed to process or support the payment, such as total purchase amount and billing information.

Please read PayPal’s privacy policy for more information.